Hawaiian Airlines NZ Reviews
(Rated by 1030 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
5
%OFF5
%OFF5
%OFFOverall Rating
5.0
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.7
- Return Policy4.6
- Price & Quality4.4
- Good Value4.0
- Customer Service5.0
Recent Customer Reviews (10)
Alvin Stevens
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Jake Ross
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Fjölnir Engilbertsson
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Ines Osterhagen
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Olga Gribble
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Amelie Conway
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Ziyauddi Aslakhanov
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Rosaura Manna
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Anne Jones
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Xavierre Benjamin
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Hawaiian Airlines NZ Pricing
baggage fees (bags over 23kg)
over $100
Payment Methods
Accepted Payment Options:
Prices for items on Hawaiianairlines.co.nz vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Hawaiian Airlines NZ credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Hawaiian Airlines NZ Pros & Cons
Pros
1
Friendly and Attentive Staff: Many reviewers praise the friendly and attentive service provided by the flight attendants.
2
Comfortable Seating: Some passengers have had positive experiences with the seating, particularly in the main cabin and Comfort Plus.
3
Aloha Spirit: Hawaiian Airlines is known for its "Aloha Spirit," which combines true aloha with efficiency, making the travel experience more enjoyable.
4
Free Wi-Fi: The airline offers free Wi-Fi on most long-haul aircraft, which is a convenient feature for passengers.
CONS
1
Limited Entertainment Options: The iPad entertainment system is often described as clunky and limited in options.
2
Additional Fees: There have been complaints about additional fees for baggage, which can be significant (over $100 for bags over 23kg).
3
Poor Service in Some Cases: Some passengers have reported poor service, including deceptive promises and broken seats.
4
Outdated Aircraft: Some reviewers have mentioned that the aircraft can be outdated, with old entertainment systems and uncomfortable seats.
5
Food Quality: There have been mixed reviews about the food, with some finding it unappetizing and others describing it as fine.
Hawaiian Airlines NZ Features and Benefits
Features
Main Cabin Basic
Lowest-priced seats
Main Cabin
More amenities including advance seat selection
Extra Comfort
Priority lines, extra legroom, and more
Premium Cabin
Highest level of service with reclining or lie-flat seats
First Class
Best seats onboard available for bid
Fare Hold
Secure seats and fare price before purchase
Friendly and Attentive Staff
Praised for friendly and attentive service by flight attendants
Comfortable Seating
Positive experiences particularly in main cabin and Comfort Plus
Aloha Spirit
Combines true aloha with efficiency for a more enjoyable travel experience
Free Wi-Fi
Convenient feature on most long-haul aircraft
Global Connection
Connects passengers with Hawaiian islands and ten other international destinations
Comfort and Entertainment
Seats fitted with screens loaded with movies and TV shows, ensuring passengers feel rejuvenated
Customer Satisfaction
Passionate employees extend aloha dedication to passengers
Tailored Customer Service
Prioritizes convenience of West Coast locals for Pacific flights
In-Flight Amenities
Hawaiian music during boarding, mai tais (free in first class), island color scheme, island-themed uniforms
Baggage Policy
Includes full-size carry-on bag plus personal item for all fares
Meal Service
Hot meal service on all long-haul economy flights, a bonus over other carriers